Customer Comments

People Love Us On Yelp Comment Along With A 5 Star Rating From A Yelp Customer

I have to say, Black River blows away the other candy stores I have been to!  They have a GREAT selection of old time and imported candies.  I grabbed a few bags of Bassett's Jelly Babies when we visited and as I was running out, I ordered some from an on-line retailer that took the order and then proceeded to let me know they were on back order.

I remembered Black River had some and contacted Steve, the owner.  He stil had some in stock and was VERY professional!  Got my order processed and they arrived today!

I will make sure I visit on my next trip to Jersey!  Thanks!

 

The package came in today and I am thrilled.  Everything was in great shape and I love the stuffed animals.  I will keep your name and information so that in the future when friends want specialized candy I will forward their information to them.  You have a great store!

Please put me on your mailing list if you ever send out anything as far as specials or discounts.  Thank you again!

One of my favorite parts of the dessert table was a big fat jar chock full of retro candy from the Black River Candy Shoppe in Chester. Owner Steve Jones and his staff were so helpful as I walked around the store filling up my basket with nostalgic treats like candy necklaces, Slo-Poke Bars, Bonomo Turkish Taffy, Good & Plenty, Mary Janes, Zero Bars, Jujyfruits, Smarties, Milk Duds, Necco Wafers, Cracker Jack, Moon Pies and so much more. I even found candy cigars and cigarettes to display on our bar at the Vanderbilt Mansion. Seriously, if you want to put a smile on your guests’ faces, just give them a big candy jar loaded with childhood memories and watch them go a little crazy. It’s worth a trip to the Black River Candy Shoppe to see all the possibilities!

Well - it was a success! A HUGE success! Thanks so much for all your help with the candy buffet for our daughter's wedding. I have attached a couple of photos of the table, and one of the containers. Everyone is still enjoying their treats. We could not have been happier with the way it all turned out!

I hope you get to do many more events like ours - our guests just loved it!

A few years ago, when I lived in Chester, I was at a birthday party and they were handing out small bags of candy from your store. Everyone complimented about your candies being rich and sweet tasting. They were so delicious, that I asked my mom to take me to your store to buy my own bag.

I can remember many of my visits to your store. As I came in, I was always anxious to dig into your wonderful selection of candy. Also, I was extremely impressed by the variety and flavors of candies there are in your store. Your candy is perfect for any special occasion such as parties, family get togethers, and holidays. Every time that I had friends over, they thought it was a perfect treat to eat.

When I used to go to your store, I always felt welcomed. I am very impressed with your candy store and sad that I no longer live close to the store. Thank you for the wonderful service you provide for the Chester community. They are so lucky to have such a wonderful candy store.

I just wanted to drop you a quick line and let you know I received my recent order and to tell you how pleased I am with your customer service! While the candy I ordered is for my personal consumption, it was so attractively, yet simply packaged I will definitely be using you in the future for gift shipments! We recently had a "candy bar" at our wedding and I wish I'd located your store to use for our considerable candy order.

I appreciate your quick response to email questions, your minimal waste in product packaging, and reasonable shipping rates. My candy is a fresh as can be and de-licious! It's very refreshing to experience such quality customer service. If we're ever in the area, I look forward to checking out the store! Thanks, again!

I've been meaning to write and thank you for sending me the Oatfields Black Licorice Toffee. They are just as good as the Callard and Bowser, and I do appreciate your quick mailing! Thanks again.

Another satisfied customer!

Thank you from the Mendham Borough Library for sponsoring our Book and Egg Hunt on April 8th.

As a Library Association, which does not benefit from the standard tax support afforded to Municipal Libraries, we rely very heavily upon the generosity of local businesses.

Your donation of chocolate eggs was a wonderful addition to our Book Hunt. Many children stayed at the library for hours deciphering our clues, using the online catalog, and locating the winning books with the hopes of taking home a bag of Black River Candy Shoppe chocolate eggs. The children's excitement when the computer told them they had found a winner was fantastic.

We are very appreciative of you support of our library, and our community.

This is one of the many wonderful reasons why Chester, NJ is a great place to live. My boyfriend and I drive from Union county every few months to stock up on all the nostalgic candy we once loved as kids. We plan on residing in Chester once we are married as trips to the Black River Candy Shoppe will become a weekly event! Thanks for helping us remember the really "sweet" memories of our youth! We'll be dropping by again real soon!

From a young contest winner:

I was in your store tonight with my 19 month old son. (I was the woman with the camera!) And wanted to thank you again for a wonderful shopping trip, and for such hospitality.

For the past few years, since my husband and I married, we drive from Bloomfield, NJ to Chester to get our Christmas tree from our friends, who own Florist, then to go to your store and load up on candy!

Last year, our friend called you and asked if you would stay open a little later,so we could come there, and you happily obliged! Thank you for that! This year was even more fun than usual, since my son is old enough to know what candy is. The look of awe and excitement on his face as he looked around was priceless!

I sure appreciate you sense of customer service! Thank you very much for your consideration. You will definitely receive more orders in the future and I will be sure to relay the name and number of your business whenever appropriate.

Monday after work your box was waiting for me when I got home. I have a lot of happy people around the house tonight. Thank you again for all your help. You will be hearing from us in the future and I have already started spreading the word about your website to other people I know. Love doing business with you. It's nice to know that there are still people out there who care and are willing to help you right away.

Thanks again. I'll be looking forward to talking to you again soon. We are already checking the site for other products.

The Callard and Bowser arrived here in record time, despite the address question. Thanks very much for such speedy service. I don't like licorice and bought this as a gift. I know they will be surprised and pleased, as this brand seems to be difficult to find. It's a relief for me to open a box of candy and not even be tempted! Now if it had been chocolate ....

Anyway, it's been a great experience dealing with you and your candy shoppe. I really appreciate your help. Hope to order from you again one day, and I'll definitely recommend you to my friends who love sweets.

The candy arrived this morning..thank you so much for your help in getting it here in time for Christmas. Seems like no one up here had any idea what I was talking about!

Happy Holidays!

I had to stop and write this letter for other people to read when visiting your Candy Shop.

I received my order and was thrilled with everything.

The order which I placed over the Net by E-mail was nicely packed and everything that was requested was there. The candy is very fresh and the flavors are all true to taste. I cannot express how nice it is to deal with such a fine company as your Black River Candy Shoppe. Steve is very helpful and kind. I am sure that I will be ordering again in the future. I know that I would recommend you to anyone [who] asks. Best of luck with your store and hope to visit you one day.

The Callard & Bowser licorice toffee arrived last week with dazzling speed. I had thought I would give it to Nancy as a Christmas present, but she's been ill lately. I was on my way to see her when the package arrived, so I took the candy with me. She was _delighted_ to have it, and I am now a hero thanks to you and Black River Candy Shoppe. (It is pretty good stuff. I was allowed a piece and though I'm not a fan of black licorice, I enjoyed this.)

Many thanks for your excellent service!

It was a pleasure visiting your store on Sunday. What a great place you have! My wife and I really got a kick out of the place. I have been busy telling folks, passing the photos along, and sending them to your web site.

Thank You! I received my order and all appears intact. Although it hasn't been opened yet even the marshmallow cones seem to have held up. Thank you for all your help. I will certainly order again.

Wanted to drop you a quick note to say thank you for all of your help in making the ... Charity Golf Classic a HUGE success! The baskets of nostalgic candy were a hit! Not only did it make the back up on the holes more bearable, it gave everyone a reason to take a trip down "memory lane" and share their thoughts of yesteryear with their foursome.

Once again, I appreciate all of your help in picking out the candy, your persistence in trying to get your hands on "slo pokes" and your overall willingness to help out a very worthwhile cause.

©2014 by Black River Candy Shoppe, All Rights Reserved
44 Main Street, Chester, NJ 07930

Responsive Website Design by JAM Graphics NJ